페이지 정보작성자 악동팀 작성일20-06-09 00:28 조회10회 댓글0건
icates and other goods to stop them from filing a complaint. But if they were penalized for harassment, they would stop,??Lee said in an interview with The Korea Herald.?쏣ven without last year?셲 amendment to protect emotional laborers, abusive language and actions are punishable under the Criminal Act. Punishing customers for verbal and physical abuse will raise social awareness and (serve as a) warning,??Lee added.Given the prevalence of emotional abuse, harassment is no 롤대리 longer an issue that can be dealt with by pleading to the good-hearted, he said.In the wake 롤대리 of workers taking their own lives due to severe emotional abuse, legislators amended the 롤대리 Occupational Safety and Health Act in October last year to legally protect emotional laborers. The revision mandates owners to protect employees from verbal and physical harassment. Failure to do so can result in a fine of up to 10 million won ($8,400).Punishing customers for violating the law not only benefits employees but companies too, because they attract skilled workers who can offer improved customer service. ?쏞ompanies first need to modify their policies and strengthen workers??rights. This, in parallel with better social awareness, will bring changes on-site,??Lee said.Seoul Emotional Labor Center CEO Lee Jung-hoon (Park Hyun-koo/The Korea Herald)The Seoul Metropolitan Government defines emotional labor as any form of labor that requires workers to suppress their feelings.Workers who provide services to customers directly or indirectly -- including call center operators, nurses and care workers -- are often classified as emotional laborers as they are forced to remain polite and put on a smile at all times.?쏮orticians are also emotional laborers. Even on days they are happy, the
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